Is your team struggling to manage your IT without professional assistance?
Running into the same technical issues again and again?
Managed IT solutions could be just what your membership club needs. In this post, we’ll explore everything you need to know before you try them.
What are Managed IT Services?
Managed IT solutions provided by an experienced, trained, and dedicated team of experts can make a huge difference to the day-to-day running of your membership club.
Creating the right IT infrastructure for your club, and managing it, can be a challenge even if you have a solid grasp of the latest hardware and software. But if you’re not particularly tech-savvy, handling everything you need to run your membership club smoothly may be daunting, frustrating, and exhausting.
With a managed IT service provider, though, you can leave all the hard work to the professionals instead. Managed services typically include:
- Remote and on-site assistance to solve technical problems
- Sourcing and installing new hardware and software
- Updating your operating systems
- Monitoring your network for potential issues
- High-quality security measures
These are just a few examples of the solutions a provider may offer.
How Does Managed IT Benefit Modern Membership Clubs?
Below, we’ll find out how managed IT can help your club:
Get Access to the Right Hardware and Software to Run Your Club
This may be one of the most appealing reasons to partner with a managed service provider. If your staff only have access to outdated equipment, they will struggle to perform at their best and deliver the most efficient service. Even completing the most rudimentary task could become more complicated than it should be.
Your members will expect a high-quality experience when they visit your club, and if staff are clearly hindered by poor hardware, they may question your dedication to meeting (or exceeding) their expectations.
That’s not something you need to worry about when you work with a managed service provider, though. A knowledgeable team will assess your club’s current IT infrastructure to identify weaknesses, then find the best hardware and software to suit your daily operations.
Provide Your Members and Employees with the Most Reliable POS Systems
POS systems are crucial to modern membership clubs. But if yours are poorly made or difficult to use, your employees may take longer to serve members than they would if they had access to better systems.
Mistakes can occur, causing delays and frustration for everyone involved. And that could sour the overall experience your membership club provides.
Fortunately, a managed IT service provider will set up a POS system that functions smoothly, empowering employees to give better service.
Ensure Your Wi-Fi is Always Reliable
Wi-Fi issues may cause numerous problems that affect your employees and members in different ways.
For example, members may want to make important video calls via your Wi-Fi while on your premises or adjust their current booking online without having to request help from one of your employees. Poor Wi-Fi could prevent them from doing both. Handling payments and interacting with members remotely can be disrupted by Wi-Fi issues too.
Managed IT service providers will make sure that your membership club always has a high-quality Wi-Fi setup, so that your staff and members enjoy uninterrupted access.
Know Exactly How Much Your IT Will Cost
IT costs can fluctuate from month to month if you need to bring in experts to perform emergency maintenance, remove viruses, or handle any other unforeseen problems that affect your IT infrastructure.
But the best-managed service providers offer comprehensive all-inclusive contracts covering all of your IT needs. You won’t be left guessing how much you’ll pay if something goes wrong with your systems. Instead, you’ll make a single monthly payment as per your contract.
Get Direct Access to IT Experts in Any Emergency and Non-Urgent Situation
Have your POS systems gone haywire for no obvious reason? Do your connections keep dropping?
Whatever issues you face, you’ll always know that your managed service provider is just a phone call away. You can rely on them to assess the situation, identify the cause of any problem, and solve it. No need to scour local listings to find an expert in an emergency. No need to get quotes. Just reach out to your provider and they’ll handle it. And with remote support, IT specialists will access your systems without being on your premises. As a result, you can expect an immediate response and watch as the experts get to the root of an issue on your own screen.
Enjoy the Freedom to Focus on Running Your Club
When you trust an external team to manage your IT, you and your employees can focus on running your club without needing to handle technical problems. Any computers, tablets, POS systems, or applications that fail to work as they should be investigated by a professional.
That should free up time and resources, improve productivity, and reduce the risk of downtime.
Scalability to Accommodate Future Changes
Managed IT solutions are scalable, so they can be amended to suit your club’s unique needs. If you plan to expand and take on more members, for example, you may need new hardware and software to accommodate the extra work involved. Your provider will be able to come up with an amended plan and implement the necessary changes to ensure that you always have the technology you need.
How Can You Set Up Managed IT for Your Membership Club?
Working with a managed IT service provider offers several impressive benefits. And Club Support Inc. has invaluable experience of helping modern membership clubs, including golf clubs, sport clubs, social clubs, and yacht clubs.
We offer 24-hour support, remotely and on-site, every day of the year, with a team ready to assist you in any emergency. We’ll also perform preventative maintenance to fix potential issues before they happen, and we can even assist you with budgetary planning.
