As of May 2021, more than 5 million Canadians (around 30% of the country’s workers) worked remotely. The proliferation of online productivity, project management, communication, and collaboration tools empower teams to complete most (if not all) of their tasks at home with little to no impact on their performance.

Employees working from home and flexible work arrangements may be more risky when running a membership club, for example, Golf Clubs, Sport Clubs, Social Clubs, and Yacht Clubs. While certain tasks can still be completed remotely, working from home carries many risks that clubs need to consider — including cybersecurity threats.

What are the significant risks, and how can you defend against them? This post will explore the most significant telecommuting risks, tips for safeguarding your club, and more.

What are the Risks of Remote Working?

Here are some of the crucial telecommuting risks to bear in mind:

Cyber Attacks

Cyber-attacks are the most dangerous of all remote work risks on this list. Employees working from home may be more vulnerable to a range of threats, including:

Phishing Scams

Phishing scams are usually launched as emails intended to fool recipients into providing sensitive data, such as banking or sign-in details.

SQL Injection Attack

Attackers use SQL injections to manipulate web applications and damage their databases while exploiting user data.

Malware Attack

Malware attacks enable hackers to steal valuable information from targets by installing malicious software.

Ransomware

Ransomware attacks lock users out of files, programs, or devices until a ransom is paid (usually via cryptocurrency). In 2021, more than half of ransomware attacks against Canadians were aimed at critical service providers, such as hospitals, electrical grids, and gas.

Lack of Effective Collaboration

While most telecommuting risks are related to security, poor communication between team members are also important. Employees working from home should always have access to easy-to-use and secure collaboration tools.

Otherwise, they may need help to share ideas and help each other overcome challenges. That can make completing tasks more difficult and time-consuming than necessary and affect company culture.

Employees Feeling Isolated

Ensure that employees have communication tools available and enjoy the flexibility to talk with as they would in the office. They should be able to vent their frustrations, encourage each other, and chat to break up the working day.

Without this freedom to communicate, employees working from home may feel isolated and disconnected from their coworkers and the club overall.

How to Stay Safe in a Distant Work Setting

Here are some simple tips on how to stay safe while working remotely:

Install High-Quality Antivirus Software

This is the most obvious and vital remote work safety tip. No club can afford to overlook antivirus/endpoint protection software — it’s a major part of staying safe while working remotely. The best tools can help you reduce the risks from ransomware attacks, spyware and other dangerous malware.

You have plenty of options to choose from, with packages to suit every budget. Investing in a powerful antivirus for your remote workers will reduce the risk of costly cyber-attacks and the resulting disruption.

Use Cloud Software

The best cloud platforms incorporate the latest security measures to protect user accounts and data. They may require you to complete a multi-step sign-in process, for example, to help keep unauthorized users out of your network.

Implement Strict Remote Work Security Policies

One of the most important but often overlooked safety tips for remote work is to put policies in place related to security at home. For example, you might stipulate that remote employees use password managers to access tools and accounts securely or that they immediately contact specific team members about suspicious activity.

Implementing a strict remote work security policy leaves less room for error and ensures that employees know what to do and who to contact in an emergency.

Provide Training and Help Workers Stay Vigilant

One of the most effective methods is to train workers on potential security threats when discussing how to stay safe while working remotely. Employees should understand how damaging cyber-attacks can be, particularly the most severe threats, and recognize the signs of an impending breach.

The more they know about phishing emails, the less likely they are to fall prey to scams.

Tips for Staying Connected with Your Co-Workers

Staying in touch with co-workers as a remote worker may have been tough once upon a time, but now it’s as easy as you want it to be. By connecting remotely with co-workers with video conferencing software and instant messaging, you can nurture strong bonds and stay updated on their progress.

Commit to quality communication when connecting remotely with co-workers: plan virtual breaks to catch up throughout the day, even if you and a few others just need five minutes to concentrate on something other than work. Always check that meet-up times are convenient for everyone involved to avoid disrupting productivity.

Another method of staying in touch with co-workers as a remote worker is to be more visible and vocal during team meetings. If you are more of an observer but want to get involved, start by making suggestions or asking for advice on a particular task. That can help you forge stronger connections and make connecting remotely with co-workers easier.

Working from Home Doesn’t Have to be Dangerous – Here’s How!

Now that we have looked at the biggest working-from-home dangers consider what you can do to keep your team safe. The most effective option is to work with a managed IT services provider specializing in the Clubindustry.

Club Support Inc. offers all the solutions to keep your club safe and your members and workers productive wherever they’re based. We offer comprehensive cyber security services, including a full security audit and user security training, as well as other ongoing support for your club, its members, and employees. We will identify and address all types of dangers for remote workers and implement measures to mitigate the risks.

Contact Club Support Inc. today to get started.

Join technology expert and Guest Speaker Denis Kateneff, CEO of Club Support, in an educational session on Information Technology for Clubs.

When & Where:

January 16 at Derrick Golf & Winter Club, Edmonton

January 18 at Earl Grey Golf Club, Calgary

Guest speaker:

Denis Kateneff, CEO Club Support Inc

The Alberta Branch of the Club Management Association of Canada will host two educational sessions in January 2023 on Information Technology (IT). 

During this information session, you will learn how to enhance and protect your digital assets.

We will cover the following questions:

• What are the major components of Information Technology at Clubs?
• What is Cyber Security, and what to do about it? Backup, Disaster Recover and Business continuity?
• What is the Information Technology future of the Club Industry? Difference between the Z and X generation.
• Cost of Information Technology at your Club and how to price it, which
  IT Services to Include in Your Annual Budget?

For those CMAC members who cannot join us in person, we will have the January 18th session at Earl Grey streamed live via Zoom at 11:30 am MST (Note: all times listed are MST).

Click on the link to register:

https://www.surveymonkey.com/r/3JPR7KV

Registration and cancellation must be done 48 hours prior to the event.

 

With any questions, please contact marketing@clubsupportinc.com

What are Security Monitoring Services?

Security monitoring is one of the most important aspects of professional cyber security services and can play a significant role in safeguarding your club against threats. The process involves gathering data and performing in-depth analysis to identify changes or activity on your network that may be considered suspicious. 

Some clubs prefer to handle their own cyber security monitoring, possibly because they operate on a tight budget, but many leave it in the hands of a professional cyber security team instead. 

Cyber security monitoring comprises various processes, like any other cyber security service, and Club Support Inc’s package includes a cyber security audit, risk management, security incident response, cyber security staff training, and penetration tests. Each of these is performed by highly trained, experienced specialists utilizing the latest technologies and tools. 

Why Should You Care About a Cyber Security Monitoring Service?

The main objective of cyber security monitoring services is to protect your club from security threats, which may come in different forms. One of the most common types of cyber-attack in Canada is ransomware, which affected more than 70% of organizations in 2020. Ransomware attacks may be triggered by malicious links in an email or an infected download and will lock specific files or programs until a ransom is paid (usually in a cryptocurrency).

The best monitoring company takes a heavily proactive approach to protecting your club. They will analyze a wealth of data to identify patterns that may signify a problem, and if they find anything suspicious, they will take action to resolve the situation. 

The best monitoring company for your club is one that takes the time to understand your operations, your current IT infrastructure, and the potential threats you face. It’s crucial that you weigh up your options carefully and find out what local monitoring service providers can offer you. Ideally, your provider will offer a tailored service package that suits your unique budget, goals, and daily processes. 

Even if you find the world’s biggest information security company, if they seem to be offering the same generic package, they give to every business regardless of sector or niche, it’s likely that they are the wrong fit for you. 

What Are the Problems That These Services Solve?

While any type of cyber-attack can be extremely disruptive, innovation in the world of cyber security and security monitoring provides specialists with the tools to combat threats and reduce the likelihood of falling victim to an attack. Here are three problems that security monitoring services solve: 

Costly and Damaging Downtime

A successful cyber-attack that disrupts business operations can lead to days (or longer) of downtime. Whether ransomware locks you out crucial files or a data breach exposes sensitive information, your club may experience severe setbacks as a direct result. And that could lead to numerous long-lasting problems. 

First and foremost, your members will become concerned if they discover that a security issue (no matter how minor) has struck their golf, yacht, or social club. They may worry that their data will no longer be safe in your systems, particularly their payment details, and stay away for a while — or even cancel their membership. 

Even a transparent email or social media post explaining the situation might not be enough to reassure some members that the incident has been dealt with effectively. 

Not only would that affect the club’s revenue, but it could also create reputational damage that gives potential new members pause for thought in years to come. Investing in cyber security monitoring for your club could reduce the risk of costly downtime and allow you to keep operating at optimal efficiency. 

Slow Response to Security Threats

When a cyber-attack disrupts business at your club, it’s vital that you take action as soon as possible to minimize the damage. But that may be incredibly challenging if you manage your own cyber security, even with a dedicated in-house IT team. 

Understanding the nature of the attack, the impact on your network, and how to eliminate it all takes time. And the slower your club’s response to the threat, the more damage it could unleash. 

But with security monitoring services, your club’s network will be always monitored for any signs of a threat. Suspicious activity will be investigated immediately and any response necessary will be put into motion quickly. 

You won’t need to worry about hackers lurking in your network for months, gathering data and putting your club at risk. Instead, your network will be monitored by a seasoned team with the skills to get your club back in action without delay. 

Being Unprepared for Follow-up Attacks

Sadly, cyber attackers may launch repeat attacks against the same businesses again and again. They will have discovered the network’s weak points, gauged their response to attacks, and determined whether they can make money out of breaching that network again. 

Whether they use a whole new approach each time or simply reuse the same one, a repeat attack on any scale could severely disrupt business at your club. 

Fortunately, cyber security monitoring specialists will be able to identify similar signs of an impending attack and understand how repeat attackers behave. They will also advise staff on how to behave vigilantly, empowering teams to reduce the risk of attacks themselves. 

Does Your Business Need a Cyber Security Monitoring Service Provider?

Security monitoring services are a solid investment for clubs of any size, in any area. Cyber security experts will monitor your club’s network with state-of-the-art technologies and take all necessary actions with the latest tools. 

Club Support Inc. takes cyber security seriously and provides dedicated monitoring for your peace of mind. 

Our cyber security monitoring services include a comprehensive cyber security audit to understand your current measures, in-depth risk management to mitigate dangers, and penetration tests to identify weaknesses. We also offer outstanding security incident response and cyber security staff training. 

Contact Club Support Inc. to find out how we can keep your club safe!

 

Did you know that, on average, IT infrastructure costs in 2022 were predicted to rise by 26% from the previous year? Total IT budgets in 2023 are expected to grow by 13% YoY. Based on SWZD’s annual report, most companies (51%) plan to increase YoY IT spending, continuing the trend of healthy IT investment over the last several years. Indeed, that is a substantial sum!

IT operations and infrastructure costs are changing dramatically. Until recently, almost all IT expenses were related to buying, maintaining, and upgrading hardware and software.

Today, due to cyber threats, cloud computing, and other variables affecting IT for clubs, they must deal with additional costs that, if mismanaged, can influence other areas of club operations.

How well-versed are you in IT infrastructure spending? You can learn more about it here in this thorough analysis of expenses, companies, and other factors.

What Is IT Infrastructure?

An IT infrastructure encompasses hardware and software, as well as network resources needed to deliver IT services. Let’s look at them:

Hardware Infrastructure

The term “hardware” describes the physical IT infrastructure. The following fall into the category of hardware:

• Data centers
• Network servers and hubs
• Network routers
• Desktop computers
• Personal laptops
• Mobile devices such as cell phones and tablets

In IT infrastructure, these are all distinct pieces of hardware. Still, each piece of hardware has physical parts that support its operation.

Software Infrastructure

IT hardware and software are inextricably linked. Software applications give the functionality and instructions that allow our hardware to perform our desired tasks. Some common types of business software are:

• Operating system software provides a user interface for network endpoint devices
• Customer relationship management software helps companies track client interactions
• IT operators and analysts employ security analytics software to monitor IT infrastructure safety and security

Networking Infrastructure

Networking connects your club’s machines. This enables both internal and outside communication between devices and apps.

IT Infrastructure Costs and Value

Hardware and software upfront charges affect a club’s resources. Any large purchase can strain cash flow, such as:

• Software and services
• Network servers
• Network Infrastructure
• Structured cabling
• Storage devices

Hardware or software price isn’t the primary concern. Instead, design, construction, deployment, and integration are required before using an IT infrastructure.

Cost of IT Infrastructure Maintenance

Once your IT infrastructure works, you’ll need to troubleshoot and fix its components. This will take time and money. Also, your IT costs will rise as they age.

IT devices may lose performance and be inefficient. You’ll need to perform further improvements and troubleshooting over time.

Cost of Upgrade For an IT Infrastructure

IT solutions age and become too expensive and unsafe to maintain. You must do upgrades to reduce downtime caused by an aging IT solution.

Compliance and Security Costs

Cybercriminals value the amount and type of data many clubs keep, handle, and exchange in IT infrastructure and operations. Cybercriminals sell the following information on the dark web:

• Credit card data
• Proprietary information
• Financial information
• Personal data

IT for clubs must improve IT cyber security to counter these threats. They must also comply with data privacy and protection rules and regulations.

Cloud Operational Costs

When you use the cloud, your capital expenditures are reduced. No longer must a substantial upfront investment be made for software and hardware. However, this cost does not disappear. It will become an inescapable expense of club operations.

If you utilize many cloud services and do not manage them properly, you may spend more in the long term than you initially did.

Managing IT In-House Vs. Outsourcing IT

Let’s admit it: every firm has limited funds and resources. As a result, not every club can afford the privilege of a full-time IT team. Consider managed IT support services if you belong to one of these clubs.

But ultimately, it will depend on the particular requirements of your club. Let’s look at the two below.

IT Managed Services: What Is It?

In essence, managed IT support services follow the outsourcing business model. For instance, an outsourced support model can include software management and hardware maintenance or replacement services.

In either case, it saves you the expense of internal IT employment.

The following are some of the services that a Managed IT Service Partner (MSP) most frequently provides:

• Security of networks
• End-user and desktop
• Administration of servers
• Control of infrastructure and access
• Backup and disaster recovery
• Cybersecurity solutions
• Management of data
• Law and regulation compliance

More specialist services are available. However, these would be unique to your club’s needs.

Advantages of Managed IT

There are many benefits to using an IT MSP for clubs. Let’s look at some compelling advantages.

Predictable Expenses

Can money be saved by utilizing managed services? Yes. Additionally, it can assist you budget for IT spending.

Your expenses are neatly bundled with managed services into a fixed annual or monthly fee. But, on the other side, an in-house IT team is accompanied by many additional, often unplanned, charges that can quickly drain your budget.

A club will benefit significantly from managed services as the start-up cost is so low. However, when a club starts up from scratch, the early costs of hiring and training people and purchasing equipment can be costly.

Minimizing Downtime

The leading cause of downtime is software and equipment malfunction. Computers are both prone to failure. In addition, electrical difficulties can also emerge. Frequently, these concerns are overcome by installing extra equipment, which allows systems to switch to a backup in case of a malfunction.

Human error contributes significantly to downtime, and nothing can be done to prevent it. The most effective method for reducing risk is to put adequate protection in vital systems.

Concentrate on Your Core Club Business

With the assistance of an MSP, your club may concentrate on more crucial club business responsibilities.

Other advantages that merit consideration include the following:

• The right MSP with a thorough grasp of your club will ensure correct compliance measures
• 24/7/365 support
• Stay in pace with technology

All of these advantages make employing a managed IT services firm more advantageous.

Strive for Optimal IT for Clubs!

Don’t wait until a network breakdown or other IT-related problems to discover the value of a flexible IT infrastructure. A club’s technological quality and reliability show its potential to develop, thrive, and outrank its competitors.

A fail-safe network system’s solutions, services, and products can improve your club’s IT infrastructure costs and network operations. It’s time to employ these advances to modernize your club.

An IT-managed service provider can help you enhance your business with an internal IT department or complete infrastructure outsourcing.

Are you looking for help with your IT infrastructure? Or do you need help with IT budget planning? Then, contact us. We have been in the North American club business for over 20 years!

Amazing people, knowledge and valuable tools from speakers, sharing ideas and best practices, Club Tours, a mysterious James Bond Gala at Terminal City Club and a gorgeous President’s Dinner at The Vancouver Club – it’s all about the 2022 National Club Management Association of Canada (CMAC) Conference in Vancouver!

It was an honor for Club Support Inc to be a part of it as a Gold Corporate Partner of the Club Management Association of Canada and support professional development opportunities for all CMAC members.

Details of the event

The theme of the conference was “Forward to the future”, so the speakers and guests shared the best ideas on how to prepare clubs for the future and manage them well in the new environment – during the pandemic and other challenges of the modern world. 

The conference opened with a James Bond-themed black-tie gala at the Terminal City Club. The closing President’s Dinner was hosted at The Vancouver Club. Also, during the conference, all members could visit such local clubs as Vancouver Lawn Tennis & Badminton Club, Shaughnessy Golf and Country Club and The Arbutus Club, one of the premier Family Clubs in North America. 

The guests had the opportunity to network, have sessions with coaches, hear the stories and insights of speakers, and exchange their experiences. 

We’re looking forward to going into the future with all of you and participating in other CMAC events!

Managed IT services encompass an extensive set of solutions, including information security, network monitoring, hardware and software procurement, Wi-Fi setup and maintenance, and remote support. They’re a popular solution for companies looking to streamline the time and money they put into managing their own IT.

But while managed services offer several fantastic benefits, there are a few drawbacks to consider before you sign a contract. In this post, we’ll explore the pros and cons of switching to managed services in your club.

The Pros of Managed IT Services

1. Keep Tighter Control Over Your Spending

If you’re responsible for your club’s systems, your IT spending may vary from month to month.

Let’s say you experience a problem with a server and have no idea how to put it right. The cost of calling out a local technician for a one-off emergency visit could be higher than you ever expected, and any further issues would lead to extra expenses down the line.

But a good managed service provider will offer an all-inclusive contract, covering all of your IT needs, with a competitive rate. You won’t need to guess what your bill will come to at the end of each month — you’ll know exactly how much your managed services will cost.

2. Reduce the Risk of IT Issues

Working with a managed service provider ensures that your computers and servers run smoothly at all times. A team of experts will provide you with the tech you need and set it up efficiently. As a result, your club will face less risk of serious IT problems.

But in case something does happen, you’ll have direct access to the pros. No need to try to fix the problem yourself or find a local technician in your area. Just contact your service provider, tell them what’s happened, and they’ll get to work.

Club Support Inc uses our experience of working within the club industry to foresee potential issues and fix them before they occur.

3. Empower Your Employees with the Right Tech

Your employees need high-quality devices and software to work at their best. Outdated, sluggish tech will only slow them down and hinder their productivity. Not only will they be frustrated, but your members may question the quality of your club when they see that employees are unequipped for their work.

Club Support Inc will implement a dependable point of sale system and devices for your team. You will know that your employees have user-friendly, efficient tech at their disposal, suited to their tasks, every single day.

4. Deliver a High-Quality Member Experience

Your members will appreciate having access to great devices and online services when dealing with your club. For example, if they can’t sign in when they arrive, their time at your club will get off to a bad start.

And if they can’t find a team member available to help them quickly, their hopes of enjoying a brief round of golf will be dashed. This disappointment could sour their entire relationship with your club and prompt them to warn others against signing up.

But with managed IT services, your members will be able to sign in, make payments, and do anything else they need to. Club Support Inc will identify the ideal hardware and software for your operations, catering to your members’ needs.

5. Reduce IT-Related Distractions

Running a sports club, golf club, or any other type of membership club is rarely easy. You need to oversee your employees, be available to help members, and handle any issues that arise immediately. The last thing you need is yet another problem with your Wi-Fi or a faulty server.

Without managed services, you would have to try to find a solution yourself (or delegate it to an employee) without knowing what to do. That would distract you from other responsibilities, and your team might not have all the support they need from you.

But a managed service provider will take control if you run into an issue and leave you free to focus on your duties.

The Cons of Managed IT Services

There are far fewer cons than pros. Here are three to consider:

1. Not All Service Providers are Reliable

There are many companies providing managed services out there, and some are significantly better than others. Choose the wrong one and you’ll be burdened with a team that can’t provide the support you need. That’s why it’s so important to do your research before you sign a contract.

Check that your service provider has worked with clubs like yours before, has a trustworthy team, provides the solutions you need, and can offer a fair monthly price. Club Support Inc provides honest information on each of our services, our fees, and more.

2. Adjusting to New Hardware and Software May Take Time

Upgrading your computers, platforms, and applications (if necessary) can be tough if you have used the same ones for years. You may feel nervous about making a mistake, or wonder how your team will cope with a whole new setup.

Club Support Inc will ensure that the transition to your new tech will be smooth and simple.

3. You May Need to Find New Tasks for Your In-House IT Expert

If you currently have an on-site IT technician, their workload and routines may change when you start working with a managed service provider.

It’s understandable that they might resist that idea initially, but it doesn’t have to be negative. They will have more time to handle minor tasks, such as recovering forgotten passwords, without the stress of fixing bigger problems. Additionally, they could find new ways to apply their technical knowledge and put their skills to better use within your club.

How Can You Set Up Managed IT Services for Your Club?

Club Support Inc has more than 19 years’ experience working in the sports and recreational club industry. We offer 24/7 on-site and remote support with fast response times for your peace of mind.

Is your team struggling to manage your IT without professional assistance?

Running into the same technical issues again and again?

Managed IT solutions could be just what your membership club needs. In this post, we’ll explore everything you need to know before you try them.

What are Managed IT Services?

Managed IT solutions provided by an experienced, trained, and dedicated team of experts can make a huge difference to the day-to-day running of your membership club.

Creating the right IT infrastructure for your club, and managing it, can be a challenge even if you have a solid grasp of the latest hardware and software. But if you’re not particularly tech-savvy, handling everything you need to run your membership club smoothly may be daunting, frustrating, and exhausting.

With a managed IT service provider, though, you can leave all the hard work to the professionals instead. Managed services typically include:

• Remote and on-site assistance to solve technical problems
• Sourcing and installing new hardware and software
• Updating your operating systems
• Monitoring your network for potential issues
• High-quality security measures

These are just a few examples of the solutions a provider may offer.

How Does Managed IT Benefit Modern Membership Clubs?

Below, we’ll find out how managed IT can help your club:

Get Access to the Right Hardware and Software to Run Your Club

This may be one of the most appealing reasons to partner with a managed service provider. If your staff only have access to outdated equipment, they will struggle to perform at their best and deliver the most efficient service. Even completing the most rudimentary task could become more complicated than it should be.

Your members will expect a high-quality experience when they visit your club, and if staff are clearly hindered by poor hardware, they may question your dedication to meeting (or exceeding) their expectations.

That’s not something you need to worry about when you work with a managed service provider, though. A knowledgeable team will assess your club’s current IT infrastructure to identify weaknesses, then find the best hardware and software to suit your daily operations.

Provide Your Members and Employees with the Most Reliable POS Systems

POS systems are crucial to modern membership clubs. But if yours are poorly made or difficult to use, your employees may take longer to serve members than they would if they had access to better systems.

Mistakes can occur, causing delays and frustration for everyone involved. And that could sour the overall experience your membership club provides.

Fortunately, a managed IT service provider will set up a POS system that functions smoothly, empowering employees to give better service.

Ensure Your Wi-Fi is Always Reliable

Wi-Fi issues may cause numerous problems that affect your employees and members in different ways.

For example, members may want to make important video calls via your Wi-Fi while on your premises or adjust their current booking online without having to request help from one of your employees. Poor Wi-Fi could prevent them from doing both. Handling payments and interacting with members remotely can be disrupted by Wi-Fi issues too.

Managed IT service providers will make sure that your membership club always has a high-quality Wi-Fi setup, so that your staff and members enjoy uninterrupted access.

Know Exactly How Much Your IT Will Cost

IT costs can fluctuate from month to month if you need to bring in experts to perform emergency maintenance, remove viruses, or handle any other unforeseen problems that affect your IT infrastructure.

But the best-managed service providers offer comprehensive all-inclusive contracts covering all of your IT needs. You won’t be left guessing how much you’ll pay if something goes wrong with your systems. Instead, you’ll make a single monthly payment as per your contract.

Get Direct Access to IT Experts in Any Emergency and Non-Urgent Situation

Have your POS systems gone haywire for no obvious reason? Do your connections keep dropping?

Whatever issues you face, you’ll always know that your managed service provider is just a phone call away. You can rely on them to assess the situation, identify the cause of any problem, and solve it. No need to scour local listings to find an expert in an emergency. No need to get quotes. Just reach out to your provider and they’ll handle it. And with remote support, IT specialists will access your systems without being on your premises. As a result, you can expect an immediate response and watch as the experts get to the root of an issue on your own screen.

Enjoy the Freedom to Focus on Running Your Club

When you trust an external team to manage your IT, you and your employees can focus on running your club without needing to handle technical problems. Any computers, tablets, POS systems, or applications that fail to work as they should be investigated by a professional.

That should free up time and resources, improve productivity, and reduce the risk of downtime.

Scalability to Accommodate Future Changes

Managed IT solutions are scalable, so they can be amended to suit your club’s unique needs. If you plan to expand and take on more members, for example, you may need new hardware and software to accommodate the extra work involved. Your provider will be able to come up with an amended plan and implement the necessary changes to ensure that you always have the technology you need.

How Can You Set Up Managed IT for Your Membership Club?

Working with a managed IT service provider offers several impressive benefits. And Club Support Inc. has invaluable experience of helping modern membership clubs, including golf clubs, sport clubs, social clubs, and yacht clubs.

We offer 24-hour support, remotely and on-site, every day of the year, with a team ready to assist you in any emergency. We’ll also perform preventative maintenance to fix potential issues before they happen, and we can even assist you with budgetary planning.

TORONTO, Ontario (August 12, 2022) – The Club Management Association of Canada (CMAC) and Club Support Inc. (Club Support) are delighted to announce a new partnership agreement for a three-year period which will enhance Club Support’s position as one of CMAC’s valued Corporate Partners. The CMAC Corporate Partner program recognizes industry partners, which share the values of CMAC and offer members support as leaders in the club management profession in Canada.

CMAC’s vision is to create great leaders through excellence in professional club management and its mission is to promote and develop the profession of club management. ****The Association offers a variety of programs and services in response to member needs and expectations including the certification program leading to the Certified Club Manager (CCM) and Certified Chief Executive (CCE) designations, career opportunities, and a forum for networking for COOs, GMs, clubhouse managers, food and beverage supervisors, golf superintendents, chefs, and other professionals involved in club management.

“Club Support is proud to continue and strengthen our relationship with CMAC,” – said Denis Kateneff, chief executive officer at Club Support Inc.

“We appreciate the opportunity to collaborate with CMAC and their leadership group, providing resources to strengthen the positive impact of CMAC and the club management profession throughout Canada.”

“Being a supporter of CMAC for many years, we are thrilled and excited to have Club Support officially join us as a Gold Corporate Partner,” stated Suzanne Godbehere, chief executive officer at CMAC. “Our Corporate Partners are integral to ensuring CMAC continues to deliver quality education and opportunities to its members, and we appreciate this commitment by Club Support.

“The Partnership was agreed upon on August 1, 2022.

About Club Management Association of Canada

The Club Management Association of Canada is the national professional association for individuals involved in the club management profession in Canada. Since 1957, the association has supported members with education, certification, networking and member events to facilitate them being the best in the industry. Members include general managers, chief operating officers, assistant general managers, clubhouse managers, golf superintendents, chefs, controllers, food and beverage supervisors, golf professionals, as well as students interested in pursuing a career in club management. CMAC professionals work at private, semi-private and public golf clubs, country clubs, city clubs, faculty clubs and recreation and leisure clubs.

CMAC is currently headquartered in Toronto, Ontario with over 550 members and 11 branches across Canada.

For more information about CMAC, please visit www.thecmac.ca or follow @clubmgmtcanada on Twitter, @clubmgmtcanada on Instagram and The Club Management Association of Canada on LinkedIn.

Read the official CMAC press release.

Aug 17, 2022